Due to the Covid-19 pandemic we have decided to temporarily suspend the online appointment system. The facility to order prescriptions online has not been affected. The sit and wait blood clinic has also been suspended and will operate on a pre booked appointment basis. We apologise for any inconvenience this may cause and appreciate your patience during this difficult time.

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Half Day Close


To allow for essential training, the Practice will close at 12:00pm Thursday 20th January 2022 and will reopen 8:00am Friday 21st January 2022.


Practice opening times; week commencing 17th January 2022:


8:00am – 6:30pm


8:00am – 6:30pm


8:00am – 6:30pm


8:00am – 12:00pm


8:00am – 6:30pm


If you require non-urgent medical care outside of our opening hours, please call 111.

If you require immediate urgent medical care at any time call 999.


Routine Appointment Booking

Due to current staffing levels, impacted by Covid-19, we are currently not booking all routine appointments in advance. Patients may be asked to call again on another date to see if an appointment is available on that day.
This will ensure patients are more likely to receive an appointment on the day and therefore avoids cancellations where possible.


Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet. Services include; ordering repeat prescriptions and presenting your Covid-19 Pass.
Download the app at: NHS App


Flu Clinic 2021

Please see FLU CLINIC INFORMATION for detail on how to book your flu vaccination.



Covid-19 Vaccination Booking Information (Including Boosters)   

As publicised within the media some sites are now offering Covid-19 boosters as a 'walk-in' service. This is not applicable to the service carried out at Castle Healthcare Practice. Vaccinations are by appointment only.


You need to book 1st and 2nd Covid-19 vaccinations via the National Booking Service


You can book your booster vaccine via National Booking Service or wait to be invited. For detail on the program being launched across Rushcliffe, please click here.


If you are eligible for the Covid-19 booster and would like to discuss an appointment please call the Covid-19 vaccination team on 0115 883 2700 Monday-Friday 10:00am-2:00pm.


Please do not contact the Practice directly to book any Covid-19 vaccinations as we do not have access to the booking system.


If you have an existing appointment booked via Swiftqueue, there is no change for your booking as you will still be able to access all your information online or by calling the NHS on 0115 883 4640.


You can find more information in these FAQs Vaccinations bookings move to national booking service - NHS Nottingham and Nottinghamshire CCG (



Social Media


Castle Healthcare Practice’s new and only Facebook page can be found at:

Please like and share the page to keep up to date with all the latest news from Castle Healthcare Practice.


Blood Bottle Shortage


There is currently a national shortage of blood bottles. We have been directed by NHS England to only take clinically urgent bloods. All requests for blood tests will be assessed by a clinician, to ensure that it is appropriate for these blood tests to be deferred. We are not aware of the timeframe that that the NHS are working towards, to resolve this issue.   

We thank you for your patience and apologise for any inconvenience caused.



Research Studies

For detail on how you can contribute to research surrounding Covid-19 vaccinations and treatments, click here and click here.

If you would like to support research relating to chronic pain, click here.



NHS Health

Get involved in this year’s Heart Age Campaign 2021, and take as little as 3 minutes out of your day to learn more about your heart health and blood pressure by completing the Heart Age Quiz


Healthy changes start with little changes. Whether you want to lose weight, get active or quit smoking, Better Health is here with lots of free tools and support. Find out more here



Green Impact

Castle Healthcare Practice is delighted to have signed up to the Green Impact for Health Toolkit and we are actively taking steps to reduce our carbon footprint.

The climate emergency is also a health emergency, and health care in the UK contributes 5.4% of the UK’s carbon emissions. We need to enhance the health of future generations, and this means operating within the sustainable boundaries of the planet.

Fortunately most of the solutions for the planet also make our health better, for example; eating a mainly plant-based diet, engaging in active travel and exercise in nature, avoiding smoking and reducing pollution etc. This will enhance our health and reduce our need for medications, with further benefits to the NHS, your health and the carbon footprint of healthcare.

For further information, visit:



Covid-19 PPE Guidance

Following the government’s announcement to reduce Covid-19 restrictions as of 19th July 2021, it will still be mandatory to wear a face mask and maintain social distancing within Castle Healthcare Practice. This is to ensure the safety and wellbeing of our staff and our patients, some of which are extremely vulnerable.

This guidance will be subject to regular review, with the safety of staff and patients paramount to this decision.

We apologise for any inconvenience this may cause and we appreciate your understanding during this time.

For advice on how to book a Covid-19 vaccination or request a test, please see:

For current Covid-19 restrictions, please see:



Covid-19 – Covid-19 Passports, Missing Data on the NHS App & Mask Exemption


NHS England have informed us that GP practices will not be providing proof of vaccination history or travel passports relating to the Covid-19 vaccine.


The Practice is not able to provide patients with a letter that shows your Covid-19 vaccination status.


From 17 May 2021, people in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. A full course is currently two doses of any approved vaccine. Vaccine status is available from: 


It may take more than a week for your identity to be checked and verified so you can use this service.
To request a paper Covid-19 Pass: NHS Covid-19 Pass 

To report a problem with the NHS App contact: NHS Covid-19 App Support 

To report missing data on the NHS App contact 119 and speak to the VDRS Team.

Please do not contact the Practice regarding the NHS App or its functionality as we do not have access to its content.

GPs will not issue exemption letters regarding face masks. GPs are unfortunately not able to provide individual risk assessments or letters for patients who feel that they should be exempt from wearing a face mask.



Walking Group

Rushcliffe Ramblers has now resumed following its postponement during the Covid-19 pandemic.

Rushcliffe Ramblers Short Health Walks on Tuesdays

Start times are 10.15 and repeated at 11.30

Each walk is about 45 minutes

Terrain: Easy and flat

Meeting place: Junction of Gresham Park Road and Wilford Lane (near the mini roundabout). Car parking is available in places on the Gresham Park Road.

Please let Jeremy know if you are likely to come or contact him if you have any questions on 0115 981 0420 or Mobile 0775 145 8041

Please come along to:

  • Enjoy the company
  • Improve your health
  • Relax
  • Add vitamin D!

For more information please click here



Online Booking

Please note that our online booking service is currently disabled due to the Covid-19 pandemic - please telephone our reception team who will triage your call as needed.



Ordering Prescriptions Online

Please ensure you are signed up to online services so you can order prescriptions online anytime. Also check you have a nominated pharmacy so your prescription goes there electronically.

You can also order repeat medication direct from your local pharmacy or by using the NHS app.



Revised Practice Opening times


The Practice is currently open 8:00am - 6:30pm Monday to Friday.



Partners Health Extended GP Evening and Weekend Opening Hours - Update

The service is available to Rushcliffe registered patients (and any temporary residents within Rushcliffe) and provides routine pre-bookable and same day appointments evenings, weekends and all bank holidays (excl. Christmas Day and New Year’s Day).

Due to the Covid-19 pandemic the weekend service is available, however the weekday evening appointments have been suspended.







Welcome to Castle Healthcare Practice, we provide primary care services for West Bridgford and the surrounding areas. We welcome all patients living within our practice area. Click for Castle's Catchment Area Map


We hope that you will take your time to browse our website where you will find lots of useful information about the Practice and the services that we offer.


Castle Healthcare Practice is a teaching and training general practice located on Wilford Lane in West Bridgford, Nottingham. We are open 8am until 8pm Monday through to Thursday and 8am-6.30pm on Friday. Our Doctors, Nurses and Administration Team aim to offer the highest standard of patient-centred healthcare.


The Practice has mixture of male and female GPs who all provide pre-bookable appointments, telephone appointments and same day appointments. All same day appointments are dealt with via a telephone triage process and if it is deemed necessary a same day appointment will be booked with an appropriate medical professional.


We offer a range of appointments with our Nursing Team, these are provided by our Practice Nurses, Healthcare Assistants and Phlebotomists. They provide appointments for chronic illnesses such as Diabetes, Asthma, COPD, Heart Failure etc. We are fortunate to be able to work in liaison with specialist Diabetes nurses and Fracture nurses, who come into the Practice and provide services direct to our Patients.


The practice benefits from having other aligned provider services that work within the Practice; they are services such as Ultrasound, Diabetic Retinopathy, Aortic Aneurysm Screening and Orthopaedics.  These are all services that are provided on site, which prevents patients having to travel to secondary care to receive this treatment. There is also a 100 hour Pharmacy and a physiotherapy service on site.


The building is fully DDA compliant and offers easy access for patients with mobility difficulties. The Practice benefits from having a lift which provides access from the car park, which has designated disabled car parking bays. We also have ramped access into the main entrance, which has automatic opening doors and the whole building is wheelchair accessible. We are registered with Disabled Go, to see our entry please  click Disabled Go  For patients who are hard of hearing, a hearing loop is available.


We have 119 car parking spaces at the practice and have dedicated parking bays for cycles and motor bikes. The Practice has partially funded the Local Link buses within West Bridgford area which regularly pick up and drop off at various locations around West Bridgford, including the surgery.

Please use NG2 7RN if using a Sat Nav device to find the surgery. 


CQC Inspection Report - 21st January 2016


See Care Quality Commission Report tab on the right for full details


Website Appearance: Click to adjust font size/colour



Did you know you can book GP appointments, order repeat prescriptions and access other services on-line 24 hours a day?

First you will need to obtain a user name and password from reception. To authorise this access we will need to see two valid forms of ID, one of which must be photographic i.e. passport or driving licence.

(Site updated 14/01/2022)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
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