Due to the Coronavirus we have decided to temporarily suspend the online appointment system. The facility to order prescriptions online has not been affected. The sit and wait blood clinic has also been suspended and will operate on a pre booked appointment basis. We apologise for any inconvenience this may cause and appreciate your patience during this difficult time.

Please check with reception if you have a nominated pharmacy as from 12th March all prescriptions will be sent electronically

Please note we are unable to provide proof of address confirmation under any circumstances

Please use NG2 7RN if using a Sat Nav device to find the surgery. 

New Service - May 2020

Rushcliffe Physiotherapy Service now available for patients to self-refer - please see our 'Latest News' under 'Quick Links'







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Registering your Type 1 Opt-out Preference

The data held in your GP medical records is shared with other healthcare professionals for the purposes of your individual care. It is also shared with other organisations to support health and care planning and research.

If you do not want your personally identifiable patient data to be shared outside of your GP practice for purposes except your own care, this is known as a Type 1 Opt-out. 

The Type 1 Opt-out online form can be found at:



Covid-19 Vaccine Proof - NHS App

21st May 2021

NHS England have informed us that GP practices will not be providing proof of vaccination history or travel passports relating to the Covid-19 vaccine.

Please do not contact the Practice in regards to proof of vaccination.

You can access your COVID-19 vaccination status through the free NHS App from the 17th of May

From 17 May 2021, people in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. A full course is currently two doses of any approved vaccine. Vaccine status will be available from: 

It may take more than a week for your identity to be checked and verified so you can use this service.

If you cannot access the online services, and you have had 2 vaccines, you can request a paper letter from the NHS by calling 119. Only call 119 if you are due to travel abroad in the near future and have had your second dose more than 5 working days ago. It may take 7 working days for the letter to arrive.

This practice is not able to provide you with a letter that shows your COVID-19 vaccination status.

When you're planning your travel, check the latest information on demonstrating your COVID-19 status when travelling abroad on the website. Make sure there is time to get  proof of your vaccination status before you leave.

Covid Vaccine Information (as at 26th April 2021)


You need to book any new Vaccinations via the the National Booking Service.

If you are eligible for the Covid-19 vaccination please book via the National Booking Service using or by calling 119.

If you have an existing appointment booked via Swiftqueue, there is no change for your booking as you will still be able to access all your information online or by calling the NHS on 0115 883 4640.

You can find more information in these FAQs Vaccinations bookings move to national booking service - NHS Nottingham and Nottinghamshire CCG (

Statement from the GP Partners of Castle Healthcare Practice – 25/02/21


The Partners of Castle Healthcare Practice fully support the national Covid-19 vaccination programme.


We are pleased to be able to share with you that all the Partners at the Practice have been vaccinated with the Covid-19 vaccine in keeping with Government recommendations.


We encourage our patients to have their vaccination when eligible to do so.



If you have any questions or queries please see the below resources:


NHS Covid Information Portal:


Nottingham & Nottinghamshire Clinical Commissioning Group Website:


For queries about the vaccination roll out: or 0300 80 80 50


NHS Covid-19 App



We would also encourage our patients to download the NHS app on  as this has many useful features and information

Click HERE for a Covid Vaccine Update - 12/11/2020


09/10/2020 - Please see press release re 50-64 flu vaccines at the bottom of the Coronavirus page

For our flu clinic information page please click here



Please read our dedicated Coronavirus page by clicking here


From 24th July all patients must wear a face covering when entering the building

See our latest newsletter

Click here Autumn Newsletter 

Please only enter the building for the below reasons:

*You have a pre-booked face to face appointment

*Dropping off a sample

*Picking up a sample bottle

 For any other queries please telephone the Practice on 0115 883 2626


  • To drop off a repeat prescription request please use the designated Castle post box outside the Physio entrance to the building
  • Order direct from your designated pharmacy
  • Order via the online ordering facility on our website if you are registered for this service


Pharmacy – please use the entrance at the top of the steps outside the building, there is no access from within the building


Please note that our online booking service is currently disabled due to the Coronavirus situation - please telephone our reception team who will triage your call as needed

Please ensure you are signed up to online services so you can order prescriptions online anytime 24/7. Also check you are signed up to your nominated pharmacy so your script goes straight there electronically - you can also order repeat medication direct from your local pharmacy

Revised Practice Opening times


 The Practice will only be open between 8am and 6.30pm Monday to Friday.

PartnersHealth Extended GP Evening and Weekend Opening Hours - Update

The service is available to Rushcliffe registered patients (and any temporary residents within Rushcliffe) and provides routine pre-bookable and same day appointments evenings, weekends and all bank holidays (excl. Christmas Day and New Year’s Day).

Due to the Coronavirus pandemic the weekday evening appointments have been suspended. 

The GP weekend service is still running, however it is not currently a pre-bookable service, it can only be accessed at the weekend via the 111 service. Phlebotomy (bloods) appointments are now available to be pre-booked during weekend mornings.


The NHS is well prepared for outbreaks of new infectious diseases and has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.  

 For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances.  These can be accessed at:







Welcome to Castle Healthcare Practice, we provide primary care services for West Bridgford and the surrounding areas. We welcome all patients living within our practice area. Click for Castle's Catchment Area Map


We hope that you will take your time to browse our website where you will find lots of useful information about the Practice and the services that we offer.


Castle Healthcare Practice is a teaching and training general practice located on Wilford Lane in West Bridgford, Nottingham. We are open 8am until 8pm Monday through to Thursday and 8am-6.30pm on Friday. Our Doctors, Nurses and Administration Team aim to offer the highest standard of patient-centred healthcare.


The Practice has mixture of male and female GPs who all provide pre-bookable appointments, telephone appointments and same day appointments. All same day appointments are dealt with via a telephone triage process and if it is deemed necessary a same day appointment will be booked with an appropriate medical professional.


We offer a range of appointments with our Nursing Team, these are provided by our Practice Nurses, Healthcare Assistants and Phlebotomists. They provide appointments for chronic illnesses such as Diabetes, Asthma, COPD, Heart Failure etc. We are fortunate to be able to work in liaison with specialist Diabetes nurses and Fracture nurses, who come into the Practice and provide services direct to our Patients.


The practice benefits from having other aligned provider services that work within the Practice; they are services such as Ultrasound, Diabetic Retinopathy, Aortic Aneurysm Screening and Orthopaedics.  These are all services that are provided on site, which prevents patients having to travel to secondary care to receive this treatment. There is also a 100 hour Pharmacy and a physiotherapy service on site.


The building is fully DDA compliant and offers easy access for patients with mobility difficulties. The Practice benefits from having a lift which provides access from the car park, which has designated disabled car parking bays. We also have ramped access into the main entrance, which has automatic opening doors and the whole building is wheelchair accessible. We are registered with Disabled Go, to see our entry please  click Disabled Go  For patients who are hard of hearing, a hearing loop is available.


We have 119 car parking spaces at the practice and have dedicated parking bays for cycles and motor bikes. The Practice has partially funded the Local Link buses within West Bridgford area which regularly pick up and drop off at various locations around West Bridgford, including the surgery.

Please use NG2 7RN if using a Sat Nav device to find the surgery. 


CQC Inspection Report - 21st January 2016


See Care Quality Commission Report tab on the right for full details


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Did you know you can book GP appointments, order repeat prescriptions and access other services on-line 24 hours a day?

First you will need to obtain a user name and password from reception. To authorise this access we will need to see two valid forms of ID, one of which must be photographic i.e. passport or driving licence.

(Site updated 20/06/2021)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
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