England | Scotland | Wales | Northern Ireland | Ireland
Get the latest NHS information and advice about coronavirus (COVID-19)
Get tested for COVID-19
Find out about the main symptoms of coronavirus and what to do if you or your child has them.
Get a test to check if you have COVID-19, find out what testing involves and understand your test result.
Get your COVID-19 vaccination, read about the vaccines and find out what happens when you have your vaccine.
NHS COVID Pass
Find out how to get your COVID Pass to attend trial events in England or to travel abroad.
Self-isolation and treating symptoms
Advice about staying at home (self-isolation) and treatment for you and anyone you live with.
People at high risk
Advice for people at higher risk from COVID-19, including older people, people with health conditions and pregnant women.
Long-term effects (long COVID)
Find out about the long-term effects coronavirus can sometimes have and what help is available.
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services.
Using the NHS and other health services
Find out about changes to using health services, such as GPs and hospitals, because of COVID-19.
Take part in research
Find out about health research studies and how you may be able to take part.
Download the NHS COVID-19 test and trace app
Due to the Covid-19 pandemic we have decided to temporarily suspend the online appointment system. The facility to order prescriptions online has not been affected. The sit and wait blood clinic has also been suspended and will operate on a pre booked appointment basis. We apologise for any inconvenience this may cause and appreciate your patience during this difficult time.
If you are within the catchment area for Castle Healthcare Practice and would like to register please download the relevant forms below (you need two forms for each person registering - 1 - the Adult or Child form and 2 -the family doctor registration form) fill in and bring into the Practice.
Please bring your NHS number, some photo ID and proof of your address (Utility bill, bank statement etc) to reception. .
To download the Adult (age 17 and over) registration form please click here
To download the Child (0-16) registration form please click here
You will also need to fill in an NHS family doctor services registration form - please click here This form may also be used if you wish to register as an organ and/or blood donor.
NB: You must supply: Photo ID & Proof of address
If you are taking any regular medication you will need an appointment to speak the doctor before a repeat prescription can be issued.
We are required to provide a named and accountable GP for all patients.Yours is the Registered and Usual GP automatically allocated when registering at Castle Healthcare Practice. If you require more information please ask at reception. This may not necessarily be the GP that you choose to see.
Please use NG2 7RN if using a Sat Nav device to find the surgery
We welcome all patients living within our practice area and operate a non-discrimination policy. Click on the link below to see our Catchment Area.
Castle's Catchment Area Map..docx
If you move outside of our practice catchment area you will be sent a letter asking you to re-register at a practice closer to your new home.
Please notify the receptionist of any change of address or telephone number. Please also let us have your mobile telephone number. If you give consent for SMS messaging, we can contact you to send appointment reminders and other messages.
We will never send confidential patient data by SMS message.
The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them. You can download the guide below.
A Patient Guide to GP Services
Castle Healthcare Practice offers online services to all patients, including access to summary information in their GP record.
Online services do not replace traditional ways of contacting your GP over the phone or in person. They simply offer additional ways to interact with your GP, making it easier and more convenient.
For example, you can book and cancel appointments any time of the day, order your repeat prescription from home or at work, save yourself a trip to the GP practice, or look up your medications online.
In return, it's hoped the services will free up phone lines for people with no internet access, and enable GP practices to manage appointments and telephone calls more efficiently.
There are currently three transactional services available:
For more detailed information about the patient online services download the:
Registration for online services is separate from registration with the GP practice. To register, just show a receptionist your photo ID. They will set up your request and hand over your own personal username and password. This account is usually activated within 24 hours. You are free to change your password at any time. This registration method ensures your identity can be verified by us and your personal details cannot be accessed by others.
There are a number of different services for people who need internet training such as UK online centres. Others are provided by local authorities, colleges and charities. The best place to start would be your local library. On this site we created simple tips and instructions that can help you to become a more confident internet user, including how to keep yourself and others safe online.
GP2GP Transfer Info Sheet.pdf
These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.
Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups. Open the leaflets in one of the following languages:
If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.
You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.
To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.
Download the Temporary Resident Registration Form